Framework · Working definition

Mental models

Definition

A mental model is a working representation of how something behaves. It helps a person interpret a situation and predict what will happen. Making its assumptions explicit allows the person to compare those predictions with evidence.

Make the prediction visible

In an illustrative example, “If I delegate, quality will fall” predicts an outcome. Ask which tasks, under what conditions, and with what support. The narrower claim is easier to test than a broad judgment about whether delegation works.

Compare and revise

Agree on a manageable task and a review point. Record the expected result before the attempt. Compare it with what happens, including alternative explanations.

One result may suggest a more useful rule. It does not prove the new rule applies everywhere. Try it under another relevant condition.

Work through the assumption behind a decision.

This remains a working definition pending Mike's review of the framework wording.

Related concepts

  • The Thinking Effect · Examine an assumption, make a decision, learn from what happens, and try again.
  • Core Abilities · Three ways of working through a decision: test the explanation, consider alternatives, and trace consequences.
  • The knowing-doing gap · The distance between explaining an approach and using it when the task becomes difficult.

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What does your learning need to change?

A role people are struggling with. A decision that keeps going wrong. A capability you need to see before giving someone more responsibility. Start there.

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