A planning framework
Richness and Reach
Map cognitive demand and participation. Classify the actual experience, not its delivery format.
Explore Richness and Reach →Frameworks & tools
Use these ideas to design practice for higher cognitive skills. Then try a decision or plan what evidence would help someone grow and help a team judge readiness.
These frameworks help you decide what to teach, what people need to practice, and what a learning experience makes possible.
A planning framework
Map cognitive demand and participation. Classify the actual experience, not its delivery format.
Explore Richness and Reach →Examine an assumption, make a decision, learn from what happens, and try again.
Knowledge supports judgment. Practice gives people opportunities to use it when the answer is not already supplied.
Three ways of working through a decision: test the explanation, consider alternatives, and trace consequences.
The distance between explaining an approach and using it when the task becomes difficult.
How learning and adaptation contribute to useful work as responsibilities change.
Try a decision before you see more information. Or plan what you would observe when someone takes on a real responsibility.
01 / Decision practice
Choose what to do with mixed pilot results. Explain the assumption behind your choice, then reconsider when an omitted customer group changes the picture.
A few minutes · Your responses stay in your browser
Try the decision →02 / Evidence planning
Name a responsibility, the situation that would call for the skill, what you would record, and what the evidence still could not establish.
Guided worksheet · Download your notes
Build an evidence plan →Bring a real problem
A role people are struggling with. A decision that keeps going wrong. A capability you need to see before giving someone more responsibility. Start there.